![]() Offering public feedback will only be perceived as a criticism by the learner and overall it may have detrimental effects on departmental relationships. Generally, you will provide one-on-one feedback and you must make sure to give it privately. However, you have set a time for meeting with them again, and this will give you the opportunity of answering any questions and giving the leaflets.” It would have helped further if you had given them patient information leaflets, as at times they were looking a bit overwhelmed. ![]() “I noticed you made the patient and relatives feel very comfortable while you explained the bronchoscopy test to them, and your explanation was very clear. Additional verbal communication will complement the excellent quality of your work, will ensure your well-structured management plan is implemented in a timely manner for the patient’s benefit and will further improve your patient’s outcome.” After completing your management plan in the medical notes, you can consider discussing verbally the urgency of some tasks with the nurse looking after the patient so that they are alerted and can proceed with them promptly rather than relying on them going back to read the medical notes, which can take longer due to the overwhelming emergency department. I was thinking we could discuss a few things I believe you can further improve such as timely communication of messages to the nursing staff and emphasising the urgency of particular tasks. “You have done really well in the acute take you prioritised cases efficiently and your management plans were well structured. A couple of examples of the feedback sandwich follow. ![]() If your coworkers feel acknowledged daily, they will be more open to all kinds of feedback when applicable. In this case, make sure to give positive feedback on its own when the opportunity arises. The person receiving our feedback will only wait for the “but” in the middle of your sentence. However, if you use this method continuously, it might lose its effectiveness. This can be applicable in everyday clinical practise. The feedback sandwich starts and concludes with positive feedback, and what can be considered as the more critical feedback is “sandwiched” between the positive aspects. In this article, we will discuss pragmatic feedback models, how to overcome barriers to an effective feedback and tips for giving effective feedback, as well as how to receive feedback and make the most out of it. Giving and receiving feedback is not an easy task and poses significant challenges for both sides. Doctors of all levels may be approached by peers or juniors to give feedback, or they may ask others to give feedback on their own performance. Feedback is a valuable tool for doctors to gather information, consolidate their awareness of strengths and areas to improve, and aims to support effective behaviour. ![]() In the world of healthcare professionals, it is intended to provide doctors with information about their practice through the eyes of their peers. It is a valuable tool for indicating whether things are going in the right direction or whether redirection is required. In most European countries, feedback is embedded in education, training and daily professional activities. Feedback is the fuel that drives improved performance.
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